Monday, February 09th, 2009

Leading Massage Chair Designer and Manufacturer Adds to Its Already Leading Consumer-Protection Plans

Long Beach, CA – (FEB. 9, 2009) – Human Touch®, the U.S. market leader of innovative lifestyle products, today announced it is enhancing and adding to its standard consumer warranty for all its industry-leading massage chairs in a continued effort to further bolster one of the industry’s most comprehensive product protection plans.

As of today, HumanTouch® announces the following enhancements to their Standard Consumer Warranty:

- Increase from 90 days of Factory Warranty for Labor to One Full Year of In-Home Service coverage for all Elite and Signature Series massage chairs.

- Upgrade all 90 day Factory Warranty for Labor to 90 days of In-Home Service for iJoy® Robotic Massage® chairs.

- Increase Structural Warranty coverage on all Signature and Casual iJoy® Series massage chairs.
     – 5 year warranty for all Signature Series massage chairs.
     – 3 year warranty for all Casual iJoy® Robotic Massage® Chairs.

Human Touch’s top-of-the-line Elite Series Massage Chairs and Signature Series Massage Chairs have upgraded in-home service from 90 days to one year. Should an Elite Series or Signature Series massage chair need repair within one year of the purchase date, Human Touch will send a qualified service professional to the customer’s home at no charge to repair the chair.

HumanTouch® is upgrading Factory Labor to In-Home Service on all Casual Series iJoy® Robotic Massage® Chairs. Should a chair need repair within 90 days of the purchase date, Human Touch will send a qualified service professional to the customer’s home at no charge instead of customers having to send in products for repair.
Further Human Touch is increasing the structural warranty on all Signature and Casual Series massage chairs. A new five-year structural warranty for all Signature Series massage chairs. This includes massage chairs from the HT-100 line through the HT-7120. The Casual iJoy Robotic Massage® chair line is increasing the structural warranty to a full three years of coverage over their previous coverage of one year.

“For 30 years, Human Touch has focused on making its customers as comfortable and relaxed as possible by providing the most innovative massage technology that fits seamlessly into any lifestyle and budget,” says Andrew Corkill, director of marketing, Human Touch. “A big part of the HumanTouch promise is standing behind our products and consumers. Our expanded warranties underscore our unwavering commitment to quality and customer satisfaction, and provide purchaser’s added peace of mind in knowing Human Touch products will deliver lasting benefits for years to come.”

This new comprehensive Standard Consumer Warranty plan goes into effect as of today and covers 2009 core line massage chairs purchased on or after February 9th, 2009.

For more information on HumanTouch’s enhanced warranty program, please visit www.humantouch.com/consumer-warranties.html.  

About Human Touch

Human Touch, celebrating its 30th anniversary as the leading brand of high-technology, design-oriented massage chairs and products for today’s modern and traditional living spaces, offers advanced technology and designs for consumers seeking to incorporate health and wellness into their everyday routine. Appealing to back pain sufferers, sports enthusiasts, and those looking to relax from today’s hectic lifestyles, Human Touch® delivers high-quality Robotic Massage® chairs, zero gravity recliners, and other massage products that are generations ahead of the competition. Human Touch® sells products to specialty stores, fine furniture stores across the country, on-line at www.humantouch.com as well as internationally through retailers and distributors in more than 48 countries worldwide.

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